Hey, out of curiosity, I have some questions about your contract.
What was actually in the contract? And did they actually fulfill the conditions specified in the contract?
I see you’re referring to a German law regarding the refund. Can Germany government enforce their laws on a company operated on other sovereign? (Where is the company located, anyway? )
Yes but technically they are delivering the hashrate you paid for aren’t they? Yes its a rip-off. Huge rip-off.
They basically preyed on the non-technical people and its unethical but not illegal. If you guys did some research on Cloud mining within 5 mnutes you would of learnt that people usually never make any money with it.
Its no different from those “Get Rich Quick” seminars. But everyday people keep falling for it. And they want refunds also but they don’t get them.
Next time do your research before investing thousands.
There is no proof that they ‘preyed’ on anything. When you purchased the hash power NO ONE had any idea of hash rate, difficulty, price, or if there even would be an open source GPU miner.
It’s been 2 weeks! It’s entirely possible that the operators will continue to upgrade hash rate. It takes slightly longer than a day or two to retool an entire mining operation when new software comes out.
Unless they actually lied to you, there is ‘fuck all’ you can do. Period. And yes, I also own a contract but I’m not yelling scam because I might not ROI on something that i KNOW i took a risk buying. At least not yet.
The website is back up. As we mentioned, mining continued and payout has occurred as usual. Those are not affected by issues with the front end. Again, sorry for the inconvenience!
Though the IT department is not convinced yet everything is working in full order. Some issues may still occur, but this is related only to the front end
We spoke a bit too soon. There are issues with the login part. Sadly no full resolution yet of the website issues which we are working on. Hopefully that will be fixed soon.
They keep refusing my legal right of withdrawal illegally, so I started taking action. As my first step, I submitted a form to Consumer Council in HK where their office is.
If you are also victims of this fraud, please submit the above form. More complaints, more seriously the council will research. You can download your contract and invoice pdf at the following link for the submission. You’d better download them before they disable/modify it. Customer Login | Genesis Mining
Not so difficult at all by using connection with local German lawyers. And if I will do nothing against them, it’s also completely waste of money because their service yield no profit at all. If it’s same, I’ll fight against them. And if I can make an example of a winning suit, it’ll be more easy for others to sue them. Right and justice are on our side. If you will let them alone, it will just make them happy because they can continue this fraud business. Actually I don’t care about how much I can get back from them, I just want to knock this fraud company down at any costs.
The 0.75H/s option would return about 0.0522972 ZEC in 1 year , which is about 0.00985946 BTC with current prices … My Core i5 laptop is giving 3.7H/s on old SSE2 Miner (it runs in a WinPE OS so cant use best miner)
In the Online world, to call it a ‘Scam’ is a bit strong - you can pretty much buy and sell anything here - but value for money for the end user for this service is amazingly poor.